Latest edition of The World's Best Newsletter 1 - The Reality of #BrandManagement Mark Ritson 2 - 2021 Trust Barometer is Live Edelman 3 - The Big #CRM Problem Denis Pombriant 4 - Lessons From The Failed #Chatbot Revolution CB Insights 5 - A Lesson for #SocialMedia Marketers from Taco Bell’s Potato CEO Alexa Heinrich 6 - Why This Co Won’t Track Website Users Lindsey Christensen 7 - Quote of the week: Just efforts to buy time Judd Legum …see more