What Marc Benioff does to ensure he doesn't sit in a "CEO bubble" or "cocoon of good news" at SFDC: "He and his senior leaders now regularly go on global “listening tours,” looking for weak strategic signals. Inside Salesforce, the senior team also participates in Airing of Grievances, a companywide chat group. This group... delivers raw, unadulterated early-warning information 24/7 to the C-suite about what’s not working and why." …see more