The customer buying journey is not: ❌ simple ❌ linear ❌ unpredictable The customer buying journey is: ✔ constantly evolving with technology ✔ often complex ✔ possible to navigate with the right strategy How has the customer buying journey changed in the last ten years? And what should you do about it? The answers you need are right here: #customerjourneymap #buyingjourney #marketingstrategy …see more