Admit it - how many of us have sighed in frustration when Amazon can't deliver our product the next day? How many of us have been annoyed when our Uber is 7 minutes away instead of 2? Those little moments of irritation aren't just personal pet peeves - they are an insight into the consumer mind, and the #customerexperience . Building a great #businessstrategy for your brand means drawing on your own experiences as a customer, and applying them to your brand. #marketingstrategy #technologymarketing #customerjourney …see more