Can your business survive the death of the product economy? In my latest column titled "Would you download a car? I talk about the move away from the product-centric economy and talk about relevance in the sharing economy and a world where customer experience is key to our success #CX #UX #CustomerExperience #Digital #ProductEconomy #Disruption #SharingEconomy #WeEconomy #AfricaRising #SolvingProblemsThatMatter …see more