When it comes to feedback that people typically DON'T want to hear, how do you deliver the message in a way the person interprets as helpful, and not harmful? I spoke recently with EF Education First 's Katelyn Alloy and she had some great advice to share. Alloy stresses that managers who take a one-size-fits-all approach to feedback deprive staff of critical support, trust, and professional development, putting them at greater risk of leaving. In contrast, approaching each employee with their own skill set in mind will help your people recognize their own value-add and be more receptive to future feedback. So, what does this look like in real life? You'll find some great examples in today's column. #EmotionalIntelligence #leadership #management #EducationFirst #teams #teamwork #collaboration #communication #feedback #eqapplied #MakeEmotionsWorkForYouNotAgainstYou …see more