What does emotional intelligence look like in real life? Suddenly, your conversation turns from friendly disagreement to passionate argument. Recognizing that things have become emotionally charged, you work to get your feelings “under control.” You may even leave to prevent yourself from saying or doing something you’ll regret. Or, you recognize that your conversation partner is speaking and acting irrationally (due to being in an emotional state) as you remain calm. You make efforts to defuse the situation. If it’s necessary to continue the discussion, you may wait until the person is calmer, while giving careful thought to the best way you could broach the subject. The point here isn't to avoid any & all conflict. Rather, it's learning to identify when conflict is coming so you’re not walking into it inadvertently and dealing with it in a way you later regret. EQ also involves learning to see your thoughts and feelings from the perspective of others. But we’ve only begun to scratch the surface. Read more in "EQ Applied: The Real-World Guide to Emotional Intelligence": https://amzn.to/2sxFLho #EmotionalIntelligence #leadership #BestAdvice #management #PersonalDevelopment #BusinessIntelligence #careers #culture #empathy #EQApplied #MakeEmotionsWorkForYouNotAgainstYou …see more