Empathy. When it comes to building quality relationships with others, few qualities are as important as empathy: The ability to understand another person’s thoughts and feelings, and then to relate to those thoughts and feelings, helps you create greater and stronger connections. But how can you better connect with a person’s feelings when it matters most? When dealing with a person with whom you’re struggling to understand, you must yourself a single, very important question: When have I felt similar to what this person has described? In today's column, I explain why this question is a game-changer. #EmotionalIntelligence #empathy #leadership #management #PersonalDevelopment #BestAdvice #BusinessIntelligence #careers #culture #mentalhealth #relationships #influence #EQApplied #MakeEmotionsWorkForYouNotAgainstYou …see more