#EQToolbox , Tool No. 4: Record. Recording is concentrated listening, with the intent to learn more about the other person’s perspective. In other words, don’t listen to help figure out how to reply; instead, listen to understand. Try this: As you tune into the other person, resist the urge to judge, offer advice, or even try to identify underlying problems and solutions. Instead, focus on gathering information. The goal is to gain insight: to learn more about how the other person sees you, how they see themselves, and how they see the situation. Through attentive listening, you may identify gaps in your knowledge or perception, or discover basic misunderstandings you didn’t know existed. Check out more from the #EQToolbox , or read chapter 2 of my new book, "EQ Applied: The Real-World Guide to Emotional Intelligence": https://amzn.to/2sxFLho #EmotionalIntelligence #leadership #management #BestAdvice   #careers   #BusinessIntelligence    #communication   #relationships   #PersonalDevelopment   #EQApplied   #MakeEmotionsWorkForYouNotAgainstYou …see more