How would you react if a drunk stranger suddenly rushed you at work? Would you run? Fight? Freak out? That's the situation singer Celine Dion had to deal with during one performance at Caesar's Palace. During the middle of a concert, an intoxicated fan rushed the stage and managed to get right next to the singer. The woman then resisted security guards' attempts to remove her. This situation could have quickly turned ugly, if not for Dion's remarkable poise and handling of the situation. Managing to keep calm, Dion quickly built rapport with the woman, convincing her  to walk offstage with her "friends" (the guards), making the absolute best of a challenging situation. Afterwards, Dion fell to the stage in relief, to wild applause from the crowd. "Some people go through a lot," Dion told the crowd. "And some people need to talk." Dion then went on to praise the security guards for their actions.  This was a case study in emotional intelligence--the ability to make emotions work for you instead of against you. Read more in my new book, "EQ Applied: The Real-World Guide to Emotional Intelligence": https://amzn.to/2sxFLho #EQ #leadership #management #PersonalDevelopment #EmotionalIntelligence #Empathy #EQApplied #MakeEmotionsWorkForYouNotAgainstYou …see more