A quick word about empathy:  You’ll never be able to imagine exactly how another person feels. But trying will get you a lot closer than you would be otherwise.  And when the other person feels understood, they are more likely to reciprocate that effort and attempt to understand YOU. That's something all of us need, sooner or later. Usually, it's sooner than we think. Read more in my new book, "EQ Applied: The Real-World Guide to Emotional Intelligence": https://amzn.to/2sxFLho #EQ #leadership #management #EmotionalIntelligence #PersonalDevelopment #Empathy #EQApplied #MakeEmotionsWorkForYouNotAgainstYou …see more