The truth is, none of us can control our emotions perfectly. We all make mistakes, and we’ll continue to do so. Show me an “expert” in emotional intelligence, and I’ll show you another person who loses their temper or makes an emotionally faulty decision—under the wrong circumstances. But by studying your own behavior, identifying your triggers, and practicing the right technique, you can gradually “reprogram” your brain’s instinctive reactions—and cultivate the habits you need to successfully keep your emotions in balance. Moral of the story:  Don't be a know-it-all. Be a learn-it-all. Read more in my new book, "EQ Applied: The Real-World Guide to Emotional Intelligence": https://amzn.to/2sxFLho …see more