Everyone makes mistakes. By pausing and taking time to process its employees' feedback, United has the opportunity to not only improve its bonus structure, but to make its people part of the process. (Today's column: Tue.Mar 6.2018) #UnitedLottery #leadership #management #EmotionalIntelligence #EQ #EQApplied #MakeEmotionsWorkForYouNotAgainstYou …see more