As part of its strategy to adapt to post-pandemic times, Walmart is making some major changes to the way it runs its Supercenters: The company is introducing a new team-based operating model--and giving pay raises to tens of thousands of employees. The new model, which has already been tested at Sam’s Club and Walmart Neighborhood Market stores, includes the following: -Cross-training small teams of associates, who can then better support during busy shifts or support associates who take time off -New leadership roles, both at the salaried and hourly level -A new pay structure and higher pay for team leads and about 165,000 hourly employees Of course, there’s no way to know in advance how well Walmart will execute on its new plans. But the basic blueprint sends a great message to employees, one that's founded on sound business strategy and emotional intelligence: People over tasks. Breadth over depth. Don’t just tell, show. (Read more in today's column.) #walmart #emotionalintelligence #criticalthinking #leadership #management #eqapplied #MakeEmotionsWorkForYouNotAgainstYou
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