"Just keep it" - the new #ecommerce policy, as returns are forecast to reach $70.5 billion for this past holiday season, according to an estimate from CBRE Group.

Episode 4 of Think About This with Shelly Palmer & Ross Martin is online! In this episode, we explore the marvels of human achievement that get no love.

Today (Weds) at 3:00 ET- tune in for the calm leadership and optimistic perspective of Jeanne Bliss, CCXP . Hit “remind me” below > …see more

“There is no formula. #CX is not one size fits all.” On episode 6 of Experience TV, we'll dig into #CX research from Jeanne Bliss, CCXP on cross-generational customer preferences, behaviors, and expectations. We’ll unpack: >> Why 82% of consumers are disappointed by brands >> What many buyers are skeptical of >> How brands are using personalization, unique experiences, and convenience to create advocacy and growth. “Never before have consumer journeys and expectations been so diverse.” - Jeanne Bliss Hosted by Katie Martell in partnership with Oracle Customer Experience …see more

Thank you to Jeanne Bliss, CCXP for a fantastic conversation today. I'm proud to have had you on the show - your optimism and hope is contagious. Recap coming soon - until then, replay is below! …see more

Santa is even busier in December than I knew! Check out all the products he's promoted over the years.

Let's strategize Jonathan Rosenberg , George Ng , Marianna Tessel , Joey Fortuna , Kevin Scott , Neil Murray , Federico Lara , Greg Pavlik , Alex Solomon , Adam Blue , Chris Wright , Steven Tamm , Juergen Mueller , Pat Casey , Tim Tully , Giora Kaplan (Gig) , Larry Biagini …see more

Facebook has an enormous amount of power; it is the largest communications platform ever created; and with its size and influence, it must be held to the highest standards. But what does that even mean? Think about this...

I always enjoy Erik Torenberg 's posts. His latest is on higher education. Anyone who knows me, knows that I think a lot about the future of education and believe it will/should look vastly different to today. The most important takeaway from Erik's post for me was this: "The first step is releasing some of the social pressure on people to go to universities." …see more

Here's the first edition of my weekly 5-Minute Recharge newsletter with the mission to make your life better by giving you an inspirational, actionable, and evidence-based wellness boost. ⚡️Enjoy! #wellness

Does Facebook have truth-in-advertising policies? Do those policies apply to everyone, or is President Trump “above the law?” Think about this...

Thought this short piece on change might be of interest. How we make change -- and how to make change stick -- is not easy. In my view, it requires input and buy in from those within an institution. Consultants can't do that. Reaching out to staff and client/patients/students will make change happen more effectively. …see more

#CES2020 is 61 days away. Do you have a plan on how to maximize your time at the show? We can help.

McDonald’s’ limited edition quarter pounder-scented candles beg the question: which fast food outlet odour would you like to fill your home? I’ll take Cinnabon.

"Far Niente" slowly savoring life is one of the things I love most about France. Something to consider on a lazy Sunday. https://lnkd.in/daB4qx3

Where can we find #casestudies of #startups that were built by a #team of #entrepreneurs virtually?

Registration for #CES2020 (January 7-10, 2020) is open. If you're wondering how to make the world's biggest technology show smaller, more manageable, more productive, and more focused on your needs... we can help.

What is your biggest business challenge right now? What do you want to learn about? What could help you succeed more in your everyday job? I'd love to find out.

Feeling unmotivated and don’t know where to start? Start by taking my Productivity Style Assessment® and identify your strengths and how to leverage them to optimize YOUR performance! https://lnkd.in/evkGhxD …see more

Between work (or homework), working out, hanging out with friends, and other real-life obligations, achieving our goals and making deadlines is almost always harder than it seems. Creating an efficient to-do list is a feat in itself, here are some tips to help you achieve that perfect list. …see more