58M U.S. consumers canceled at least one subscription plan during the past six months. The COVID-19 pandemic threatens to push that figure higher as consumers tighten their belts. So what are subscription services to do? In the Consumer Subscription Retail Services Report, PYMNTS surveyed 1,968 consumers to learn how pause options and 10 other key features can help secure 57% of at-risk subscriptions. Full Report: https://lnkd.in/fD4_az8 Tags: #retail #commerce #subscription …see more

Corporate #treasurers have evolved from a siloed back-office function to a strategic driver of cash management, but the demand for real-time data to help them manage those flows is not an easy one for their bankers to meet. J.P. Morgan 's EMEA Head of Wholesale Payments, Shahrokh Moinian , tells me that treasurers’ banking needs are more complex than ever, and they’re willing to switch providers to access the tech they need. Full article and podcast: https://bit.ly/38xoZmB …see more

Uber reported earnings last week and analysts liked what they saw. It hasn’t always been such a love-fest. In fact, #Uber at 10, is treated by analysts very much #Amazon was when it was 10. Back then, analysts reported that startups like Overstock and Smart Bargains were grabbing share and physical #retail , upping their game. Today, Amazon is a trillion-dollar ecosystem and Uber a global last-mile logistics platform she says may be headed in that same direction. …see more

From tech-forward gig platforms dueling over mobile wallets to public utility companies still in the cash trenches, real-time payments are the new battleground for consumer engagement and satisfaction. For the new Making Instant Pay Global Playbook, PYMNTS speaks with 12 payments executives from leading eCommerce, gig and public services firms — including Airbnb , Lime , Newegg and Pacific Gas and Electric Company — to understand the role that on-demand payments play in their digital evolution and ability to compete. …see more

While the debate over whose payment rails will be the fastest of all rages, a letter of comment submitted in mid-December by FIN offers some insight on who Big Tech would like to win the closing argument. That canary in the coal mine isn’t so much about making payments move faster, but about sidestepping the “legacy incumbents” that they say stand in their way. What’s FIN and what does it really want? Glad you asked. …see more

Unbundling is the future, or so it seems. Open banking spells the death of bundled banking services. Music has been unbundled for nearly 20 years. The physical shopping bundle, aka the mall, has been unbundled by the internet. All in the name of consumer choice. That would be fine if unbundled products are what consumers want, which, if you look at what they are buying and from whom, you’ll see that bundles are alive and well — and thriving. They’re just not called bundles. …see more

I chatted with Fiverr 's Brent Messenger about the role of payments in enabling a marketplace that adds 6,000 gigs every day.   https://lnkd.in/e7TQzFD

Socure 's Co-Founder, Johnny Ayers on why he thinks the phone number may become the new SSN. Details: http://bit.ly/2ixAJ2x

People don’t think twice when sending an email. The same should be with payment. Jeremy Allaire of Circle explains. https://lnkd.in/eWahTTw

Stay tuned for my interview with Visa 's Mark Nelson and CardinalCommerce 's CEO Mike Keresman. https://lnkd.in/dm6rP5Y

You guys, this year has been so crazy. I couldn't have done it without you all. I'm thankful for my digital tribe and all the love, wisdom, laughter, and stories. #happythanksgiving …see more

CPAs, are you registered for this virtual conference tomorrow? It's free and chock full of expert speakers who will inspire you to create the roadmap for your future firm. Plus, I'm moderating a panel 11/3 at 1 pm EST. :) Register here: http://ow.ly/gMyG50BZ86Z …see more

Repeat after me: layman's terms! No one outside of accounting and tax cares about the specific terminology. They just want to know what they're dealing with. #radicalcpa

I seem to be challenged a lot these days... Professionally, Personally and Covidly! Today, on my Facebook feed I was reminded of the strength I carry when I walk into a room. A lot of people don’t get it! Hey, a lot of times I don’t get it, then I remember I went to SMC! Saint Mary’s College! #womansleadership #radicalcpa #leadership …see more

So fun as always to be with you on the show Phil Yaeger, PhD, MBA, CPA, CGMA ! #radicalcpa #bots #ai #cpafirm #accountingfirm #business #cloudaccounting #fintech #technology #data #accounting #fintech

#OHYEAHI 'MINTHISVIDEO #cloudaccounting #technology #cpafirm #taxexpert #radicalcpa #radicalwealthmanagement Influencers @JAllenWerner, @jodypadarcpa, and @brunchandbudget discuss our world class #training and support programs, one of the 9 Things You Don't Know About eMoney. #9thingsydk https://lnkd.in/eaVDuK4 #accounting #futureready #innovation #cpa #finance …see more

I was complimented this week and the referred to as the woman who said everything that wasn't on the slide! #iloveit . Why is that... Because I'm an #Auditorylearner ? It's the way my brain processes information. And it's hard for me to stay quiet in a meeting, even if I know I have too. Sure, I can read but I won't retain it. If I listen to a podcast, I'll get it. Do you understand how you learn? Do you understand how your team learns the best? We are all different and communication starts with learning how to communicate and teach your team. #business #technology #leadership #radicalcpa #cpa …see more

When considering a new fund, ask - What’s the investment strategy - how are they adding value to the underlying asset class ‘market’ exposure? Is it altering the risk/return outcome? Does it make sense? Has it worked in the past? Is the environment likely to be similar in future? How much would it cost to do it yourself? What’s the fee for their packaging convenience? I asked this in a live session yesterday... …see more

Read the whole thing. For a company I've long admired, the toxicity that seems prevalent at today's Google, punctuated by this shameful executive/legal dodging and posturing, is absolutely staggering. #dobetter

"One thing I love about customers is that they are divinely discontent. Their expectations are never static - they go up. It's human nature. We didn't ascend from our hunter-gatherer days by being satisfied. People have a voracious appetite for a better way, and yesterday's 'wow' quickly becomes today's 'ordinary'". - Jeff Bezos As a very early Amazon adopter and customer (2002), I've always enjoyed Amazon's annual letter to shareholders. Jeff has a habit of saying many super insightful and brilliant things. It's because he's, well, Jeff :). And in this year's letter he talked about a lot of incredible milestones, which you can read about in the letter to shareholders. One that's buzzing in the news is the 100+ million paid Prime members globally, which is a stunning feat. Also, his dialogue on high standards is, I believe, required reading for pretty much everyone. My favorite parts of the letter, however: "We take none of them for granted." And: "It remains Day 1". Thanks Jeff, for leading us to another great year for Amazon and our customers. And for reminding us that complacency breeds failure, and that we can never let that happen. We're as proud as you are, and we remember that today is the same as yesterday, and the same as tomorrow. #stillDayOne …see more