Bernard Marr
Internationally best-selling author, keynote speaker, futurist, and strategic business & technology advisor
In this episode of Reimagine Marketing, Wilson Raj, Global Director of Customer Intelligence for SAS , and I discuss the impact of disruptions on consumer behaviour and CX trends. The podcast covers: ✔ Why this topic important, and why we’re having this particular conversation right now. ✔ What we’re seeing across other industries, what trends are rising, what issues CX leaders typically face and the role of technology and data. ✔ How we’ve seen marketers address these challenges and how others have overcome these hurdles. ✔ What listeners can do right now and what’s coming next. #SASVisionary #ConsumerBehaviour #Disruptions #Business #COVID19
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#SASVisionary
#ConsumerBehaviour
#Disruptions